{"id":47,"date":"2019-10-30T09:20:12","date_gmt":"2019-10-30T09:20:12","guid":{"rendered":"http:\/\/apraeunew.wpengine.com\/?p=47"},"modified":"2019-10-30T09:22:22","modified_gmt":"2019-10-30T09:22:22","slug":"what-are-you-entitled-to-if-your-flight-is-delayed-or-cancelled","status":"publish","type":"post","link":"https:\/\/apra.eu\/cz\/2019\/10\/30\/what-are-you-entitled-to-if-your-flight-is-delayed-or-cancelled\/","title":{"rendered":"Na co m\u00e1te n\u00e1rok v p\u0159\u00edpad\u011b zpo\u017ed\u011bn\u00ed nebo zru\u0161en\u00ed letu?"},"content":{"rendered":"

Pokud jste si rezervovali let, kter\u00fd odl\u00e9t\u00e1 z\u00a0evropsk\u00e9ho prostoru nebo v\u00a0r\u00e1mci evropsk\u00e9 leteck\u00e9 spole\u010dnosti, kter\u00fd m\u00e1 zpo\u017ed\u011bn\u00ed nebo byl zru\u0161en\u00fd, m\u00e1te podle evropsk\u00e9ho pr\u00e1va n\u00e1rok na od\u0161kodn\u011bn\u00ed. Abyste mohli n\u00e1rok uplatnit, v\u00e1\u0161 let mus\u00ed zahrnovat \u00fazem\u00ed Spojen\u00e9ho kr\u00e1lovstv\u00ed, Evropsk\u00e9 unie, Islandu, Lichten\u0161tejnska, Norska nebo \u0160v\u00fdcarska.<\/p>\n

Pokud m\u00e1 let zpo\u017ed\u011bn\u00ed dv\u011b a v\u00edce hodin<\/strong><\/h2>\n

V\u00a0p\u0159\u00edpad\u011b, \u017ee m\u00e1 v\u00e1\u0161 let zpo\u017ed\u011bn\u00ed dv\u011b nebo dokonce v\u00edce hodin, leteck\u00e1 spole\u010dnost je povinna poskytnout v\u00e1m j\u00eddlo a n\u00e1poj, p\u0159\u00edstup k\u00a0telefonn\u00edm hovor\u016fm a email\u016fm, v\u00a0p\u0159\u00edpad\u011b zpo\u017ed\u011bn\u00ed ve ve\u010dern\u00edch hodin\u00e1ch i ubytov\u00e1n\u00ed a dopravu mezi leti\u0161t\u011bm a hotelem. Aerolinka by v\u00e1s na v\u0161echny tyto v\u011bci, dostupn\u00e9 na leti\u0161ti, m\u011bla zaopat\u0159it poukazy. Zajd\u011bte za pracovn\u00edkem spole\u010dnosti, se kterou let\u00edte a po\u017e\u00e1dejte jej o pomoc. Pokud se v\u00e1m j\u00ed nedostane, uchovejte si v\u0161echny \u00fa\u010dtenky va\u0161ich v\u00fddaj\u016f a s\u00a0reklamac\u00ed se na aerolinku obra\u0165te pozd\u011bji. Pamatujte v\u0161ak na to, \u017ee leteck\u00e9 spole\u010dnosti propl\u00e1cej\u00ed pouze takov\u00e9 n\u00e1klady, kter\u00e9 jsou opodstatn\u011bn\u00e9. Ne\u010dekejte, \u017ee v\u00e1m vr\u00e1t\u00ed pen\u00edze za alkohol, drah\u00fd t\u0159\u00edchodov\u00fd ob\u011bd nebo pobyt v\u00a0luxusn\u00edm hotelu.<\/p>\n

\"\"<\/p>\n

Zpo\u017ed\u011bn\u00ed, kter\u00e9 trv\u00e1 t\u0159i a v\u00edce hodin<\/strong><\/h2>\n

Samoz\u0159ejmost\u00ed je pr\u00e1vo na j\u00eddlo a n\u00e1poj, hovory a ubytov\u00e1n\u00ed, kter\u00e9, jak jsme ji\u017e vzpom\u00ednali v\u00fd\u0161e, by v\u00fdm m\u011bli b\u00fdt poskytnuty u\u017e p\u0159i dvouhodinov\u00e9m zpo\u017ed\u011bn\u00ed. Pr\u00e1vo na od\u0161kodn\u011bn\u00ed m\u00e1te i tehdy, pokud zpo\u017ed\u011bn\u00ed letu spad\u00e1 pod zodpov\u011bdnost leteck\u00e9 spole\u010dnosti, v\u00a0p\u0159\u00edpad\u011b technick\u00e9 chyby nebo p\u0159ekro\u010den\u00ed kapacity letadla. Jin\u00e9 je to nap\u0159\u00edklad se zl\u00fdm po\u010das\u00edm. Tehdy kompenzaci neo\u010dek\u00e1vejte. V\u00fd\u0161e va\u0161eho od\u0161kodn\u011bn\u00ed z\u00e1vis\u00ed od vzd\u00e1lenosti letu a d\u00e9lky zpo\u017ed\u011bn\u00ed, tedy va\u0161\u00ed \u010dasov\u00e9 vzd\u00e1lenosti od destinace.<\/p>\n

Zpo\u017ed\u011bn\u00ed p\u011bt a v\u00edce hodin<\/strong><\/h2>\n

Pokud je v\u00e1\u0161 let opo\u017ed\u011bn o p\u011bt a v\u00edce hodin, nemus\u00edte na n\u011bj nastoupit. V\u00a0tomto p\u0159\u00edpad\u011b nez\u00e1le\u017e\u00ed na tom, o \u010d\u00ed zodpov\u011bdnost se jedn\u00e1.<\/p>\n

\"\"<\/p>\n

a) Pokud v\u00a0takov\u00e9m p\u0159\u00edpad\u011b do letadla nenastoup\u00edte<\/strong><\/h3>\n

Leteck\u00e1 spole\u010dnost je v\u00e1m v\u00a0p\u0159\u00edpad\u011b p\u011btihodinov\u00e9ho a v\u011bt\u0161\u00edho zpo\u017ed\u011bn\u00ed, po kter\u00e9m let nepl\u00e1nujete vyu\u017e\u00edt, povinna poskytnout plnou pen\u011b\u017en\u00ed n\u00e1hradu za let a za v\u0161echny dal\u0161\u00ed s\u00a0t\u00edm souvisej\u00edc\u00ed dopravn\u00ed spojen\u00ed, kter\u00e9 v\u00a0r\u00e1mci jedn\u00e9 rezervace nevyu\u017eijete; a\u0165 u\u017e jde o cestu tam nebo nazp\u011bt. V\u00a0p\u0159\u00edpad\u011b, \u017ee jste u\u017e na cestu vyrazili a uv\u00edzli jste mezi dv\u011bma lety, spole\u010dnost by v\u00e1m m\u011bla v\u00a0p\u0159\u00edpad\u011b p\u011bti a v\u00edce hodinov\u00e9ho zpo\u017ed\u011bn\u00ed proplatit cestu na leti\u0161t\u011b, ze kter\u00e9ho jste p\u016fvodn\u011b let\u011bli. D\u00e1le by v\u00e1m m\u011bla uhradit ob\u010derstven\u00ed v\u00a0podob\u011b j\u00eddla a pit\u00ed, p\u0159\u00edstup k\u00a0telefonick\u00fd hovor\u016fm a e-mail\u016fm, v\u00a0p\u0159\u00edpad\u011b no\u010dn\u00edho zpo\u017ed\u011bn\u00ed ubytov\u00e1n\u00ed, stejn\u011b tak jako cestu z\u00a0leti\u0161t\u011b na hotel a naopak. Zam\u011bstnance aerolinky vyhledejte hned, jakmile se rozhodnete na let nenastoupit.<\/p>\n

b) pokud na let nastoup\u00edte<\/strong><\/h3>\n

V\u00a0z\u00e1vislosti od vzd\u00e1lenosti a destinace va\u0161eho letu m\u016f\u017eete v\u00a0p\u0159\u00edpad\u011b zodpov\u011bdnosti aerolinky za zpo\u017ed\u011bn\u00ed letu \u017e\u00e1dat kompenzaci a\u017e do v\u00fd\u0161ky 600 EUR. P\u0159i zl\u00e9m po\u010das\u00ed nebo st\u00e1vce zam\u011bstnanc\u016f, ale s\u00a0vr\u00e1cen\u00edm pen\u011bz nepo\u010d\u00edtejte.<\/p>\n

Pokud byl v\u00e1\u0161 let zru\u0161en<\/strong><\/h2>\n

P\u0159i zru\u0161en\u00ed letu alespo\u0148 sedm dn\u00ed p\u0159ed pl\u00e1novan\u00fdm odletem m\u00e1te n\u00e1rok na bu\u010fto plnou finan\u010dn\u00ed kompenzaci na v\u0161echny lety, kter\u00e9 v\u00a0r\u00e1mci jedn\u00e9 rezervace (v\u010detn\u011b cesty zp\u011bt) nebudete moct vyu\u017e\u00edt, nebo na n\u00e1hradn\u00ed let, kter\u00fd v\u00e1s do c\u00edlov\u00e9 destinace dostane. M\u011bla by v\u00e1m b\u00fdt poskytnuta i pomoc s\u00a0v\u00fddaji, pokud se va\u0161e storno prodlou\u017e\u00ed na dv\u011b a v\u00edce hodin a na od\u0161kodn\u011bn\u00ed, pokud v\u00e1s nab\u00eddnut\u00fd n\u00e1hradn\u00ed let doprav\u00ed na m\u00edsto p\u0159\u00edletu o dv\u011b \u010di v\u00edce hodin pozd\u011bji. B\u011bhem \u010dek\u00e1n\u00ed na n\u00e1hradn\u00ed let m\u00e1te op\u011bt pr\u00e1vo na ob\u010derstven\u00ed, p\u0159\u00edstup k\u00a0e-mail\u016fm a telefonn\u00edm hovor\u016fm, ubytov\u00e1n\u00ed v\u00a0p\u0159\u00edpad\u011b no\u010dn\u00edho zpo\u017ed\u011bn\u00ed a tak\u00e9 na zabezpe\u010den\u00ed cesty mezi leti\u0161t\u011bm a hotelem. Tyto v\u00fddaje by v\u00e1m leteck\u00e1 spole\u010dnost m\u011bla pokr\u00fdt d\u00edky voucher\u016fm. Nebojte se kdykoliv obr\u00e1tit na person\u00e1ln\u00ed odd\u011blen\u00ed aerolinek.<\/p>\n

\"\"<\/p>\n

<\/div>","protected":false},"excerpt":{"rendered":"

Pokud jste si rezervovali let, kter\u00fd odl\u00e9t\u00e1 z\u00a0evropsk\u00e9ho prostoru nebo v\u00a0r\u00e1mci evropsk\u00e9 leteck\u00e9 spole\u010dnosti, kter\u00fd m\u00e1 zpo\u017ed\u011bn\u00ed nebo byl zru\u0161en\u00fd, m\u00e1te podle evropsk\u00e9ho pr\u00e1va n\u00e1rok na od\u0161kodn\u011bn\u00ed. Abyste mohli n\u00e1rok uplatnit, v\u00e1\u0161 let mus\u00ed zahrnovat \u00fazem\u00ed Spojen\u00e9ho kr\u00e1lovstv\u00ed, Evropsk\u00e9 unie, Islandu, Lichten\u0161tejnska, Norska nebo \u0160v\u00fdcarska. Pokud m\u00e1 let zpo\u017ed\u011bn\u00ed dv\u011b a v\u00edce hodin V\u00a0p\u0159\u00edpad\u011b, \u017ee […]<\/p>\n","protected":false},"author":3,"featured_media":50,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"Product","footnotes":""},"categories":[4,5],"tags":[],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":3,"sum_votes":9},"_links":{"self":[{"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/posts\/47"}],"collection":[{"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/comments?post=47"}],"version-history":[{"count":0,"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/posts\/47\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/media\/50"}],"wp:attachment":[{"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/media?parent=47"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/categories?post=47"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/apra.eu\/cz\/wp-json\/wp\/v2\/tags?post=47"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}